7p7p Terms and Conditions

Last updated: January 2026

1. General Provisions

7p7p is an online entertainment platform that provides casino games, sports betting, and other gaming services to users in Bangladesh and other permitted regions. These terms and conditions ("Terms") apply to all services and features of the 7p7p platform.

These Terms constitute a complete legal document and form the basis of all agreements between the user and 7p7p. Together with our Privacy Policy and Responsible Gaming Policy, they form a unified set of rules.

We reserve the right to amend these Terms from time to time in line with changes to applicable laws, regulations, or business requirements. Continued use of the platform after any such changes will be considered acceptance of the updated Terms.

2. Eligibility and Age Requirements

To use the 7p7p platform, you must meet the following eligibility criteria:

• You must be 21 years of age or older.
• You reside in a region where online gaming is not prohibited by law.
• You hold valid identification and the information you provide is true and accurate.
• You are not in breach of any applicable laws or regulations.
• You are not playing on behalf of another person or any third party.

If we have reasonable grounds to suspect that you are under 21 years of age, we may request identity and age verification documents at any time and may restrict account services until verification is complete.

3. Account Registration and Management

3.1 Registration Process

Creating a personal account is required to use the services on the 7p7p platform. During registration, you must provide true, complete, and up-to-date information, including:

• Full name (as per national identity card)
• Active mobile number
• Valid email address
• Date of birth
• A secure password

3.2 One Account Policy

Each individual may create only one account. Having multiple accounts under the same person is strictly prohibited. If duplicate accounts are detected, all associated accounts will be closed and all bonuses may be forfeited.

3.3 Account Security

It is your responsibility to keep your account login credentials (username and password) confidential. Any unauthorized access to your account must be reported to our support team immediately. 7p7p will not be held responsible for any loss resulting from the sharing of your login credentials.

4. Deposits and Withdrawals

4.1 Deposits

Funds can be deposited into your 7p7p account using the following methods:

• bKash
• Nagad
• Rocket
• Upay

Deposited funds are generally credited to the account instantly. If there is a delay due to any technical issue, please contact our support team.

4.2 Withdrawals

The following conditions apply when withdrawing winnings:

• Minimum withdrawal amount: ৳800 (eight hundred taka).
• Withdrawal request processing time: generally within 1 hour.
• Withdrawals can only be made using the same method that was used for the deposit.
• Withdrawals may be on hold until account identity verification is complete.

7p7p reserves the right to carry out additional verification before processing a withdrawal if needed for fraud prevention and risk assessment. If a suspicious transaction is detected, payment may be delayed during the investigation.

4.3 Transaction Responsibility

All deposit and withdrawal transactions are final and irreversible. 7p7p is not responsible for funds sent to the wrong account due to the user's own error.

5. Bonuses and Promotions

5.1 Welcome Bonus

New members are eligible for a 100% welcome bonus on their first deposit, up to a maximum of ৳5,000 (five thousand taka). The following conditions must be met to receive this bonus:

• Before withdrawing the bonus, the total (deposit + bonus) amount must be wagered 10 times (10x).
• The welcome bonus applies to the first deposit only.
• The wagering requirement must be met within the specified period from the date the bonus is credited.
• Any attempt to claim bonuses from multiple accounts will result in the bonus being cancelled.

5.2 Other Promotions

7p7p regularly offers various promotional offers. Each promotion will have its own specific terms and conditions, which will be clearly stated on the promotions page. General promotion rules:

• Bonus offers are only active within a specified time period.
• Bonuses are non-transferable and cannot be converted to cash.
• 7p7p reserves the right to change, suspend, or cancel any promotion at any time.
• If bonus abuse or fraudulent use is detected, the bonus and any associated winnings will be cancelled.

5.3 VIP Program

The 7p7p VIP program has four tiers — Bronze, Silver, Gold, and Platinum. Weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback

VIP tier upgrades are earned through regular and active play. Wagering requirements also apply to cashback bonuses.

6. Gaming Rules

6.1 Fair Play

All games on the 7p7p platform are operated using verified and impartial Random Number Generator (RNG) technology, which ensures fair play. Our game providers are world-class technology companies.

6.2 Gaming Limits

Users may set their own betting limits. However, each game has its own minimum and maximum bet limits, which are displayed in the game interface. 7p7p reserves the right to change any user's betting limits for any reason.

6.3 Technical Issues

7p7p reserves the right to make reasonable decisions regarding any gaming outcome affected by a technical error or system outage. Games affected by an outage may be cancelled or replayed.

7. Prohibited Activities

The following activities are strictly prohibited on the 7p7p platform:

• Abuse of the bonus system or bonus arbitrage
• Fraud involving banks, mobile banking, or payment systems
• Creating an account using another person's identity
• Operating multiple accounts
• Using software, bots, or automated systems for gaming
• Collusion (cheating in cooperation with other players)
• Money laundering or processing of illegal funds
• Attempting to hack the platform's systems or exploit vulnerabilities
• Any activity that could cause harm to third parties

8. Responsible Gaming

7p7p takes responsible gaming very seriously. We are committed to ensuring a safe and enjoyable environment for our users.

We provide users with the following tools:

• The ability to set personal deposit limits
• The ability to take a temporary break (cooling-off period)
• Self-exclusion facility
• Setting daily, weekly, or monthly betting limits

If you notice signs of gaming addiction or problematic gaming behaviour, please contact our support team immediately. For more information, visit our Responsible Gaming page.

9. Privacy and Data Security

7p7p gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep all data transfers secure.

We recommend reading our Privacy Policy for details on how we collect, use, and protect your information.

Your information will never be sold or transferred to third parties, with the following exceptions:

• Lawful requests from government or regulatory authorities
• With verification agencies for fraud investigations
• With authorised payment providers for payment processing

10. Intellectual Property

All content on the 7p7p platform — including logos, designs, software, text content, graphics, and other materials — is the intellectual property of 7p7p or its licensors. This content may not be reproduced, distributed, modified, or used commercially in any way without our explicit written permission.

The brand name 7p7p is a registered trademark. Unauthorized use of it will result in legal action.

11. Limitation of Liability

7p7p accepts no liability for the following:

• Issues caused by the user's device, internet connection, or third-party software
• Disconnections caused by technical failures
• Unauthorized account access resulting from the user's own negligence
• Services being restricted or discontinued due to changes in law
• Service interruptions caused by unforeseen circumstances or force majeure

In any situation, 7p7p's maximum liability will be limited to the user's active account balance.

12. Account Suspension and Closure

12.1 7p7p's Rights

7p7p reserves the right to suspend or close any account without prior notice in the following cases:

• Violation of these terms and conditions
• Providing false or incomplete information
• Fraudulent or suspicious activity
• Violation of age-related conditions
• Account remaining inactive for an extended period

12.2 User Rights

A user may voluntarily close their account at any time. Any balance remaining in the account must be withdrawn before submitting a closure request. Account closure requests can be made through our live chat support.

13. Changes to Terms and Conditions

7p7p reserves the right to change, amend, or update these terms and conditions at any time. Changes will take effect from the date they are published on the platform. For significant changes, we will attempt to send a notification to the registered email address.

Continued use of the platform after updated terms and conditions are published will be considered acceptance of the new terms. It is therefore recommended that you visit this page regularly.

14. Contact and Dispute Resolution

14.1 Contact

If you have any questions or complaints regarding these terms and conditions, please contact our support team:

• 24/7 live chat support (in Bengali)
• Email: [email protected]

14.2 Complaints Process

If you have a complaint about any matter, please first contact our customer support team. We will attempt to respond to your complaint within 72 hours. If you are not satisfied with the resolution provided by our support team, you will have the opportunity to escalate the matter to senior management.